Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Name and contact information
• Account credentials
• Service requests and communication history
• Payment information (processed securely by our payment provider)
• Location data for service matching

2. How We Use Your Information

We use collected information to:

• Provide and improve our services
• Match customers with tech helpers
• Process payments
• Communicate about services and updates
• Ensure safety and prevent fraud

3. Information Sharing

We share information with tech helpers to facilitate services, payment processors to complete transactions, and as required by law. We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your information, including encryption, secure data storage, and regular security assessments. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Export your data in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes through the app or email.

9. Contact Us

For privacy-related questions or requests, contact us at privacy@devicebutler.com.